Privacy

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Our Service

Privacy and Sharing of Information

We respect your privacy and is committed to protecting it through this Privacy Policy. Our privacy commitment is based on the ten principles contained in the Health Information Act. (HIA).

It provides our clients/patients with the right to access their own health information and to request corrections. It protects the privacy and confidentiality of health information and enables health information to be accessed and shared to provide health services with consent.

I authorize the clinic and its associated health professionals to collect my personal and medical information for treatment purposes ONLY. In addition, I authorize the clinic and its associated health professionals to communicate with my family doctor and/or referring doctor as deemed necessary for my beneficial treatment. I also understand that my personal and medical information is confidential and will only be disclosed to third parties with my permission.

Cancellation Policy

A credit card will be required to book all appointments. This credit card will not be charged for your services including pre-payment of IV Drips, this credit card will be charged $75 for no-show appointments or cancellations made with less than 24 hours’ notice. As such we require 24 hours’ notice for any cancellations or changes to your appointment. Patients who provide less than 24 hours’ notice, or miss their appointment, will be charged a cancellation fee to the card on file. To cancel or rebook appointments, please use our booking site linked on our home page or you may email or text Nurse at 7809186257.

Privacy and Sharing of Information

We respect your privacy and are committed to protecting it through this Privacy Policy. Our privacy commitment is based on the principles contained in the Health Information Act of Alberta. (HIA)
HIA provides our clients/patients with the right to access their own health information and to request corrections. HIA protects the privacy and confidentiality of health information and enables health information to be accessed and shared to provide health services with consent.

Purpose for collection of your information

We may use the information we collect for various purposes, including but not limited to:

The clinic and its associated health professionals will collect your personal and medical information for treatment purposes ONLY. (Providing IV therapy and other related services)

  • Communicating with you regarding your appointments, treatment plans, and any medical or service-related inquiries.
  • Processing payments and managing billing information.
  • Complying with legal, regulatory, and licensing requirements.

Sharing Your Information

We may use the information we collect for various purposes, including but not limited to:

The clinic and its associated health professionals will collect your personal and medical information for treatment purposes ONLY. (Providing IV therapy and other related services)
• Communicating with you regarding your appointments, treatment plans, and any medical or service-related inquiries;
• Processing payments and managing billing information;
• Complying with legal, regulatory, and licensing requirements.

Sharing Your Information

We may share your personal and health information with third parties under the following circumstances:
• Healthcare Providers: With healthcare professionals involved in your treatment to ensure the highest standard of care;
• Service Providers: With trusted partners who assist us in providing services, such as payment processors, IT support, or scheduling platforms;
• Compliance and Legal Obligations: As required by law, or with your explicit consent. We understand that your personal and medical information is confidential and will only be disclosed to third parties with my permission.

Your Rights:

You have the following choices regarding your personal information:
• Opting Out: You may choose not to provide certain personal or health information. However, this may limit our ability to provide some or all of our services.
• Access, Correction, and Deletion: You have the right to request access to, correction of, or deletion of your personal information by contacting us via email.
• Data Security: We implement reasonable security measures, such as encryption, access controls, and routine security assessments, to protect your information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

We encourage you to review this Privacy Policy periodically to stay informed about any updates or modifications.